Quality improvement and assurance

Agressor strives for improvement and innovation, independently and in partnership with our customers. We consistently research and review our markets and the latest systems across the entire Agressor supply chain to ensure that we offer the best possible products and services to our customers.

Agressor's quality assurance priorities

When it comes to quality assurance and improvement, our top priorities are:

Improving product quality
Developing innovative products and systems
Reducing the cost of transport, storage and distribution
Reducing/eliminating negative environmental inputs to supply
Agressor's Quality Assurance Program

We implement a rigorous periodic review program that feeds information into the improvement cycle, with staff, management, customers, contractors and suppliers contributing new ideas to generate improved products and services.

The United States Military standard MIL-STD-1916 ‘Department of Defense Test Method Standard – DOD Preferred Methods for Acceptance of Product’ underpins our Quality Assurance program. This is a global best practice standard, focusing on fault prevention rather than just detection.

One proof of our ability to adhere to stringent quality control procedures is our ongoing relationship with Australia Post. For over 25 years, we have provided Australia Post with a range of products and services, many of which are designed to work seamlessly within their implementation of the state-of-the-art Siemens Tray Management System.

Our environmental pledge

Agressor Corporation takes a ‘beyond compliance’ approach to environmental responsibility – striving for performance while also reducing our environmental footprint.

We are committed to protecting the environment by constantly assessing the environmental impact of our product development and educating our staff and contractors on environmental care . We also regularly audit our environmental protection procedures and correct deficiencies while complying with local and industrial laws and regulations.

We practice what we preach. Some examples include:

Historically, the rectangularly bent rod which supports the top edge of polypropylene tote boxes has been made of steel or iron. While this supplies strength, it greatly adds to the cost of recycling the decommissioned boxes, as the rod must first be extracted and then recycled separately from the box. In 2009, Agressor designed and manufactured a new tote box in which the top edge is reinforced with a 4mm polypropylene rod. While this rod is denser than the material making up the box, it is still made from the same chemical composition. Consequently the entire box – tray and rod – can easily be handled by the recycler in a single process. Not only did this initiative benefit the environment by facilitating more effective recycling, it also lowered the recycling costs for our client.

Each day, a large quantity of plastic one-trip mail bags come into Australia carrying mail from overseas. These bags are not returnable and cannot be buried or burned. This caused Agressor’s client to potentially fall astray of local Environmental Protection regulations. In 2006, Agressor organised the bulk packing and offshore recycling of these bags to the satisfaction of the client and the Environmental Protection Agency. All of this was achieved with a financial surplus, and the client donated the proceeds to the Down’s Syndrome Association.

In 2009, Agressor arranged for all surface mail bags which were unrepairable to be donated to Tree House Recycling of Collingwood, Victoria. Tree House Recycling is a company which actively recycles waste paper for use as a fertilizer in charitable tree-planting activities.